The Science of Walking Comfort

1300 788 119

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Returns and Refunds Policy


All purchases made through this website (or over the phone) can be returned within 90 days of purchase date for either an exchange for a different Footlogics model, or a different size, or for a full money refund. The refunded amount is the same as the amount shown on your Invoice (i.e. product cost + shipping cost).


However, we do not cover your postage cost of returning the goods to Footlogics Australia. Please return the goods together with your Invoice to us, with a note, requesting a refund (or an exchange, if that's what you're after).


For a product exchange, you can also call us on 1300 788 119 and we'll take care of this.


Please return goods to:


Footlogics Australia
7 Betula Place
Elanora, QLD 4221

 

Please send the goods with normal post, not registered post.

When the goods have been received your refund will be put through immediately without any delay. Either via Paypal or Credit/Debit Card, depending on which method of payment you used when making the purchase.